Safety and guarantee

If your runner arrives more than 30 minutes after the agreed time because of us, the errand fee is refunded.

Every errand has required proof (photo, receipt or signature). If we cannot show it, you do not pay.

For items we buy for you, we check them against your list. Cover is capped; see Terms.

Your runner has a name, photo and ID reference, and wears a Vuvo uniform.

Parcels and documents travel in sealed bags with logged handovers.

We handle personal data under the Data Protection Act, 2019. See Privacy.